Return & Refund Policy

Your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.

Eligibility

  • Items must be unused, in original packaging, and returned within 14 days of delivery.

Non-Returnable Items

  • For hygiene reasons, certain products (e.g., pet beds, grooming tools) may not be eligible for return unless defective.

Refunds

  • Once your return is received and inspected, we’ll notify you of your refund status.

  • Approved refunds will be credited to your original payment method.

Exchanges

  • If you’d like to exchange a defective or damaged item, please notify us within 7 days of receiving your order.